Shipping policy

What will delivery cost me?

For orders over R1000, delivery is FREE. Orders below that amount will attract a R185 delivery charge.

Please note that deliveries to rural, remote or outlying areas may incur additional delivery charges. Should your delivery address fall within one of these areas, our team will contact you prior to dispatch to advise you of the revised delivery fee.

Does SCENTWORKS ship internationally?

Unfortunately, we do not ship outside of South African borders at this time.

How do I track my order online?

Once we have received your order, we will send you an email with tracking details.

Please Note

• The countdown in terms of the shipping period begins once your payment has been authorised. For credit cards, this means once the bank gives us an authorisation code.
• Business days are defined as Mondays to Fridays, excluding public holidays.