Image by Kelly Sikkema

SHIPPING & DELIVERY

Can I change my delivery address?

 

We unfortunately cannot make changes to your delivery address once payment has been received and you have received payment confirmation for us.

 

What will delivery cost me?

 

For orders over R400, deliver is FREE otherwise a standard charge of R150 delivery.

 

 

Does SCENTWORKS ship internationally?

 

Unfortunately at this time we do not ship out of South African borders at this time.

 

How do I track my order online?

 

Once we’ve received your order we’ll send you an e-mail with tracking details.

 

Please note:

 

  • The countdown in terms of the shipping period begins once your payment has been authorised. For credit cards this means that once the bank gives us an authorisation code.

  • Business days are defined as Mondays to Fridays, excluding public holidays.